Delawareans can apply now for 200 ‘contact tracer’ jobs

Contact tracers can work from home. They need a phone and access to the internet.

Applications are now being accepted for the 200 COVID-19 contact tracer jobs in Delaware. The application website went live at 5 pm today.

Hiring is being managed by the National Opinion Research Center (NORC) at the University of Chicago, which is recruiting for the roles in Seaford, Newark, Wilmington and Dover.

NORC has partnered with the Delaware Division of Public Health to implement a contact tracing program which will be in place for the next 18 months.


Contact tracers interview individuals who have recently been in close contact with someone who has tested positive for the disease. Work is done remotely – from home, and all contact tracers will be trained for the position, which involves a mix of shifts including weekdays, evenings and weekends.

Work is defined as “temporary,” 20-25 hours per week, but could occasionally ramp up to to 40 hours in a week.

The salary or hourly wage is not listed in the application. The hourly positions in Maryland are paid a salary equal to $35,000 annually.

Ideal candidates are defined as self-motivated, “looking to make meaningful contributions through work that impacts the nation.”

To apply: go to –> careers –> job openings. Under that tab, you’ll find the Delaware contact tracing application. To jump to the Wilmington application page, click here.


Some have expressed concerns about the privacy of personal information – for both the COVID victim and people approached in the contact tracing process.

Some states have adopted apps, which have the potential of acquiring information which can then be shared across databases. But Delaware has chosen not to adopt the use of an app – in great part to help maintain the privacy of individuals.

Dr. Karyl Rattay, director of the Delaware Division of Public Health, said today that personal information will not be shared.

“So let’s say you end up being somebody who’s positive for COVID-19. The case investigator will talk to you, and they’ll find out who your contacts are, which means somebody that you’ve spent 10 minutes or more with at a distance of less than six feet.

“You’ll let them know who your contacts are. But the contact tracers will not be sharing any information about you as a positive case or the way in which they may have been exposed. So they’re not going to be able to to track this exposure to you unless you tell them that you were a positive,” she said.


Requirements for field interviewers:

  • Present evidence of identity and authorization to work in the United States (I-9 documentation).
  • Have a working home phone number and broadband internet access at home

What to expect:

  • Members of the Contact Tracing Call Team will complete a remote training during the week ending June 20, 2020.
  • They will begin calling people referred to NORC as soon as they have completed training.
  • We believe that we will continue our contact tracing efforts for at least six months.  However, the amount of work available and the length of the effort will vary with the course of the pandemic.
  • We will be placing calls seven days a week from 9:00 AM Eastern through 8:00 PM Eastern.
  • Schedules will be set 1-2 weeks in advance but may be altered pending on the number of new COVID-19 diagnoses. 
  • Contact Tracers will work scheduled shifts, with each shift lasting 4-6 hours.  We anticipate that most members of the team will work 4-5 shifts during a typical week.  Each team member should be prepared to work a mix of morning, midday, and evening shifts and to work on both weekdays and weekends.
  • Assignments are temporary.  The number of hours each Contact Tracer will vary with the number cases available and with each person’s on the job performance.


Timing and hours:

  • Work is part-time and temporary, usually 20-25 hours per week, with short periods of up to 40 hours per week.
  • Interviewers will work primarily during evenings and on weekends and will work 3-5 days per week, including one weekend day. On the days interviewers work, the most effective interviewers devote 4-6 hours per shift to canvassing homes and interviewing.
  • Data collection will last from April 2020 through August 2020. 
  • Actual hours worked will vary during the assignment.


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About the Contributor

Christy Fleming

Christy Fleming

The managing editor of, Christy Fleming also supports a variety of non-profit initiatives in Delaware. Her background includes positions in public relations, advertising and journalism.

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