Annoying (and expensive!) parking tickets and the mad dash to find the exact change for parking meters in Wilmington could become a thing of the past thanks to Parkmobile, a service that enables paying for metered parking from a smartphone app.
The City has contracted with Parkmobile to take over all of the parking meters in the city.
Visitors downtown will see the bright green stickers on the old meters with instructions on using their smartphone to pay for their parking. Drivers enter the zone (meter) number and select how much time they need. Fees are applied to whichever bank or credit card account it configured at signup.
The app sets a timer and sends a reminder to your phone when you have 10 or 15 minutes remaining. Perhaps the best advantage is that you can extend the parking session right in the Parkmobile app instead of walking back to your car.
Less than three months after the launch of the app, Parkmobile has served 10,000 customers in downtown Wilmington.
“It is encouraging to see how heavily Parkmobile is being used, and anyone who hasn’t yet used it still benefits from having the option, should they one day find themselves without coins or unable to pay by card,” said Wilmington Mayor Mayor Purzycki. “Now it’s more convenient for citizens to come downtown for meetings, errands, and other daily activities, and these simple conveniences help make a city more livable.”
The administration has been analyzing Parkmobile data with other data to help understand how street parking can be managed better to benefit small businesses, residents, and visitors.
Below are some interesting facts from the first 10,000 Parkmobile transactions that occurred in Wilmington as of January 22:
• There have been over 2,900 unique customers, and 45% of those are repeat customers.
• 65% of users have DE vehicles, compared to 16% for PA, 7% for NJ, and 6% for MD.
• Greatest use is along Market Street, along 11th Street, and by the government buildings.
• There have been 35% more transactions before noon than after noon.
• Average daily transactions have increased from 150 in November to 240 in January.
• 48% of transactions are made for the 2-hour limit, and average stay is 85 minutes.
Parkmobile charges a 45-cent transaction fee, but it drops to a 30-cent fee if paid with the “wallet” feature in the app. All downtown meters continue to allow citizens to pay for parking with a card, where available, or with coins.